Knowing who to call when you need smartphone repair can save you a lot of time and money. And now during quarantine, with the uncertainty of some Apple shops opening while others remain closed, the hunt for an available local phone repair shop can certainly weigh you down. Googling “repair shop near me” or “phone repair shop near me” gives you a plethora of results. With so many options, how do you decide who to trust? Should you just choose the repair shop that is closest to you? Or should you choose the one that offers the cheapest services?
In this blog, we’ll discuss why it’s important to do your research in order to find the best local repair shop that suits your needs.
What does each local phone repair shop specialize in? What kind of services do they offer specifically? These are a couple of things to consider during your search for the best repair shop. Some shops may offer smartphone repair, tablet repair, computer repair, and more. Others may specialize in iPhone repair specifically, focusing on the latest models like the iPhone XR, iPhone 11 Pro, and iPhone SE. As you are researching, be on the lookout for shops with expertise in the specific areas you need assistance in.
Another factor to consider is fair price. Most phone repair shops will charge you for both labor costs and part(s) replacement. As you are narrowing down your decision, call different local repair shops and get a specific quote on your potential repair. Doing so will allow you to distinguish between inauthentic shops and skilled shops. If there are any price discrepancies (e.g. one shop charges significantly more or less than the other shops), it might be a good idea to remove those shops from your list.
Years of Experience
This factor is a little tricky because not all new, start up shops are unstable and inexperienced. In fact, some of the best shops might be small and new! You might want to consider, though, how long the repair shop has been in business and how many years of experience they have in smartphone repair. An inexperienced repair technician is prone to errors and less quality work.
The shorter the warranty, the more hesitant you should be with using that repair shop. A short warranty indicates lower quality work. Longer warranties are typically the way to go, as they indicate that the shop is confident in its service and experience.
Customers tell it like it is. Reading some of the shop’s customer reviews and testimonials on their website, social media, or Google will give you a relatively accurate perspective of the shop’s level of customer service and customer satisfaction. You want to choose a shop that is customer-centric and has several success stories. More importantly, look for customer reviews that are specifically about smartphone repair to give you an idea of the experience you will likely have with the shop if you choose them for repair work.
Oh, and just a quick reminder—TPK Wireless always here to offer you professional phone repair services too! Our technicians are experts at what they do. But no matter which local repair shop you choose, make sure you find one that meets your specific needs and offers helpful and friendly customer service.